At first, I thought I wasn't going to be able to rent a car from this location because their office closes at 5p and I only needed the car for the day. I knew I wouldn't be back by 5p. They made it really easy by allowing me to return the car after hours and leave the keys in their return box. They emailed me the final invoice the next day.
They seem to have a rush hour around 12:00n for people to pick up cars, hence the waiting in line. They could probably use a few more people behind the counter around that time. Once the paperwork is signed they make it very easy. Easy in and out access at that location too. Staff was very courteous and helpful!