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| - A long over due review and I actually feel guilty about it since the hotel was perfect. A while back my friends and I decided it was time for a much needed girls only vacation. After doing some research, I came across a deal for a stay at the Bellagio and airfare that was too good to pass up. Within 2 days we had decided to take a trip and made the reservations. When we arrived, we were immediately greeted by a someone who took our bags and we walked up to front desk. The glass blown flowers are so beautiful and can't be described by words or even by pictures (its the background on my phone). The flower "garden" too. So amazing. We got to watch them replacing some of the flowers and got to have a few roses. Anyway, back to the topic at hand. Check in went as smooth as possible. We were given a room with a great view of the mountains. They even apologized for not having a room that faced the strip. We all thought the mountain view was much better anyway.
The room was nothing short of gorgeous. We walked in to marble floors and a very large hotel room. To our left was one of the nicest bathrooms I have even seen. A huge bath tub, large stand up shower and a generously sized counter top. (only problem, glass shower and no separate sink or toilet does make it a little different for 3 girls to share a hotel room and get primped for a night on the town) The beds were soft and cozy. The room pretty much catered to your every need. There were even buttons on the wall to open and close the shades.
After we settled into the room and played with all the gadgets, we went to investigate. We wandered the hotel and discovered the gelato shop (a theme in a few of my other reviews) and many of the other places in the hotel. All amazing and beautiful. The next day we stayed by the pool, all day. We went made our way through the conservatory and to the pool. We got a prime seat by one of the many pools to choose from. They had free ice water with lemon but we were on vacation and wanted some booze. The prices were NOT cheap but the amount of booze made it worth every penny. The drink I loved was something with monkey in the title. Basically a lot of booze, ice cream, banana, and coconut.
What really sealed my deal with the hotel was the exceptional customer service. After our night at the pool, we were ready for a night out. We had passes the Bank, the club in the Bellagio. We were told to present them at the front of the line and we get in ahead of everyone and get comp. booze. When we got to the entrance, there was no organization. No line, just a mob of people. I asked someone who worked at the club what we do and he was so rude and quick to brush us off. We decided to go to margaritaville and had a great time. The next day we went to the concierge after a day at bootleg canyon. We explained the situation and, let me tell you, they jumped on that like flies on ...... It was explained that they don't OWN the club but also made it clear that they were, in no way, trying to distance themselves from the issue. They said something like "We have a give and take with the club. They rent from us and we will promote the club. However, if they don't treat our guests with respect, we don't have to give them the business." Well put! They went out of their way to make sure we had a good night. Even before I got back to the room, they had called to let us know what was going to happen that night. They had contacted Pure nightclub (we had indicated that was where were going that night) and provided us with the number of manager and told us where to go to make sure we were taken care of. That meant no cover and free booze all night long. Now that is service! Top it off, an unexpected visit from room service at 9pm with chocolate covered strawberries in a bowl made of white chocolate. Amazing touch.
I know this review has gotten a little long and I am trying to not go into every detail of my trip. I just want to try to put into words how much we enjoyed our stay at the bellagio. The stores, the restaurants the pool, the flowers, everything. This hotel made the trip as amazing as it was.
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