Ok, so we have been back many many times and we are never disappointed in the theatre... (Can't always say that about the other patrons, but c'est la vie!) This update is about buying the tickets online ahead of time. When it is just my DH and I, no worries... But when others wanna tag along I get a little nervous about laying my $$ and then they flake. And it happened... a somewhat good excuse (out of towner still in bed = too much Vegas) but regardless, it is my $$!! I asked at the booth about a refund and they said 'No Problem' as long as the movie has not started you get a full refund. I was shocked and agog! Another reason I will keep telling others to give them a try.