Unfortunately my experience was not the best. I would expect a place that solely does IV therapy would do very well starting an IV and handling issues when starting one. For $169 you should have a high quality level of care and experience. The staff were nice. The place was clean. Unfortunately they blew my vein on my hand while trying to start an IV. I have had numerous iv's and never had a problem with this. The area became extremely swollen, painful, and developed in a large bump. This was never addressed during my visit. After I left it became worse. I received an email survey and expressed my concerns including a picture to show what I was referencing , I never heard back. This tells me that they may charge a lot but their level of patient care is not very high. If they had addressed my hand swelling at the time or my survey response I would have given a higher star rating to reflect that they care about patients.