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  • How kind of Your Nail Gal Pam to respond to my review. However, she got a few things about me wrong that I'd like to correct. I am not a professional nail client. I'm a regular woman who gets monthly pedicures from an absolutely charming, competent and polite technician. She has never made faces at me, cursed at me, or indicated that I might break her equipment. She also works in a small space, however it is arranged so she and her clients are comfortable. Yes, I once wrote a series of articles for Nails Magazine, however, only one was about working with obese clients. I also wrote about hand treatments including plastic surgery, massage, clients with disabilities, luxury pedicure options, language barriers, and did salon reviews. When I was still able to work, I wrote on a number of subjects, including beauty, automotive, and more. I enjoyed my research and learned a lot. I never came to Pam with gels on my toes, nor did I ever ask her to remove gels that she didn't apply in the first place. She had a policy in place about gels and removals, and I respected that. Pam is certainly entitled to set up her salon space however she wishes...it IS her business. However, the pedicure throne is in a fixed position, and I fit on that, so her claim of being a contortionist is strange. She accused me of exceeding her chair's weight limit. Hmmm. I never mentioned my weight to her, nor did I weigh myself in her salon. Yes, I am fat. That's not easy to hide. And yes, bench style seating is awesome. However, I use pedicure thrones every month with no problem. If she was so concerned about her equipment, she could have asked me not to use it and suggested an alternative. Yes, I waited to write this review. I made notes after each visit, hoping to figure out what I could do to unleash this super tech that so many were swooning about. I dare say none of the beauty pros I work with now would consider me an undesirable client. True, my diabetes and severe arthritis might make me a challenge, but with open dialogue and common courtesy on both sides of the chair, issues are easily resolved. If Pam makes you happy and makes your nails gorgeous, then good for you. We all have choices. But if your experiences were more like mine, don't feel bad or embarrassed or think you did something wrong. There are plenty of nail techs out there who welcome clients who are differently abled. The tech I use now provides incredible, relaxing massage that makes me drool. Pam just made me sad and humiliated.
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