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  • Sure, everyone's home A/C goes out on one of the hottest days of the year, and ours was no exception! So Monday afternoon called to see if they could come out as soon as possible (yes, I know I was asking a lot!). Lisa, who handles the calls, said they were slammed, but she would try to move non immediate action appointments around, and get me in. 5 minutes later she called back and said she could have someone here on Tuesday, before Noon! No way I thought, and Yes way they did!! Crew showed up at 10:30 and jumped right in. Found the problem, which was something that was on going, unbeknownst to me. Set up a plan of attack and got to work! Less than 2 hrs later, the house is starting to cool. Anthony and his partner were tremendous! Pointed out to me the problem, gave me my options and went right at it. Could not be more pleased! Since my former HACV guy retired and Kobella took over the account, I've need them twice and HIGHLY RECOMMEND them to all households in Lake and Geauga counties!!
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