Beautifully clinical facility (super sleek corporate image) staffed with friendly, capable employees who use a hardening purple wax to get the job done with maximum efficiency.
The wax they use is hard wax that pulls off (rather than applying cloth strips and pulling them off). It hurts a lot less, but I found that it breaks my hairs a bit more, so I get a slightly less smooth result - this might only be my experience, and I've only been there once, so please take that into consideration.
Prices on the slightly lower end of fancy salons, but definitely still expensive. I got arms ($38) and legs ($68) - which ran me $127 with a 20% tip... ouch!!