Udon Monzo is always a friendly visit. The food is spectacular, especially with it's homemade udon noodles. The staff is always very friendly and inviting. However, the reason I give it 4 stars is because the staff does get overwhelmed when there's a rush and I myself have gotten forgotten in the midst of it all. I only have a complaint about this because it's happed multiple times. Other than that, it's a very well kept and clean restaurant with quality food and friendly people.