| rev:text
| - Dude. This place is HEAVENLY.
Been here about four or five times with my girlfriend and we have never walked out disappointed, however we went last night around 8:30 and we were beyond satisfied...
Dickey's has daily specials - $9.99 each. Yesterdays was a pulled pork and spicy cheddar sausage sandwich and it came with two sides. I got the mac and cheese and waffle iron fries, my GF got the fried okra and jalapeno beans. If you've read my past reviews you know I'm stupidly lactose intolerant - yeah, no, I regret nothing because this mac and cheese was like a tiny orchestra playing O Fortuna in my mouth (Google it). Also, I tried fried okra for the first time here and let me wish every other establishment that gets blessed with my presence good luck because Dickey's set the okra bar PRI-TY high. The beans are always perfect; the fries are always a crispy gold. Ugh, delicious.
Not to be outdone by the food, Dickey's also offers a variety of self-serve BBQ sauces for those of you who are like me and like to DRENCH their food in sauce. Go big or go home, right? My favorite is the spicy flavor. In addition to the sauces, they have packaged ketchup which I always appreciate because it minimizes the amount of wasted product (plus I can take my unused ones home and stash in my "unused condiments" drawer for when the struggle is real). And instead of those ugly WHITE plastic utensils, you get pretty silver utensils for when you're feeling classy but need to be reminded that, hey, you're eating BBQ and are gonna get messy so don't take yourself so seriously.
Dickey's also offers pecan pie for purchase and self-serve ice cream cones FO FREE! The drinks come in these large plastic yellow souvenir cups that are absolutely perfect for traveling or drinks on the go. I think my GF and I have about six now.
Okay - so I said last night I was beyond satisfied and believe it or not, it wasn't exactly because of the food. Again, if you've read my previous posts you'll know that I am a firm believer that no matter how good your food is it means nothing if your service sucks and if your service sucks I will not return. The service here is always great but last night the staff went beyond ANY customer service I've ever received. Every time we walk in we're immediately greeted. This time we were greeted by a young man named Dustin. I'm not sure how old Dustin is but obviously at least 16 (Dustin, if you're reading this and you're a lot older than 16, I'm sorry. I too get mistaken for a 16 year old and I'm 26. We'll be thankful for it later). Dustin had the manners that I hope my children have one day. It was "ma'am" this and "sir" that. He thanked us for coming in, he checked on us when we were eating. Rather than go up to ask for boxes, he came and brought some for us. My GF ended up tipping twice LOL.
In addition to Dustin there was also another gentleman whose name I didn't get. He was working the grill and had the best attitude - very friendly, charismatic, patient. At one point during our meal another customer went to the counter and told them their rolls were hard and their pork was cold, then looked at his "companion" and asked "any other complaints?" Honestly a few other comments they made, made me realize these people were a bit obnoxious. Regardless I watched the staff apologize and remake their meal. After giving the couple their new food I continued watching the staff, waiting to see an eye-roll or look of frustration. Nope, I was wrong. They all just went back to doing their job and that impressed me. It was near closing time and it would've been easy to be a bit annoyed but they weren't - instead they made the customers happy because regardless of how wrong someone may be, the customer is "always right." Honestly I was beyond impressed. Thank you all for doing what you do and not only making the most amazing BBQ food but for providing the best customer service my girlfriend and I have ever received. We've been to a lot of restaurants, a lot of hotels, many businesses, etc., and this is the first time I was ever excited to write a review on a business based solely on the way they conducted themselves.
Okay, I'm getting all sentimental now.
Fin.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)