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  • Awful. Would NEVER recommend. First off, we wanted to check out the place and brought all our paperwork in before taking our dog for boarding. She was adopted at 8 months and was given the correct amount of distemper shots. We were told she needed a 3rd even though she already had her 2 prior. 3 vets stated that she would only need 2 for her age. But we said fine, we'll do it. On the day of drop off, they told us they "lost" all of our paperwork. So when we got home, we emailed the information over. The next day, we called to ensure they received it and everything was fine. No issue. A few days later, we decided we wanted to get her nails trimmed and to give her a bone. All of a sudden, they stated they didn't receive the paper work. We explained that we had given it to them multiple times and confirmed they had it but whatever, we directly forwarded it from the last time we had to email it. The day of pickup, there was a letter that had her name on it and it said "found ripped". This was for her leash. We bought the leash new, 3 months ago. There is no way we brought it in damaged in any way. The leash was torn in multiple places. I'm not sure if they left it in the pen with her and she got bored and started to chew on it. But it also looked like someone cut it. We were not offered a new one or even an apology. Finally, when she came out, she was very stressed, ears were going back, fur everywhere. She is never like this and we've taken her to other places before. She seemed scared. Without cameras there, there is no way to tell what's going on. She looked like she put on 5lbs within a week or super bloated. She ended up throwing up 4 times after we brought her home. Lack of simple paper work, having you over vaccinate, destroyed new leash, and getting her back scattered and sick? Something isn't right. NEVER going back
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