I love the food here, I really like the bubble tea. I will start this by saying my wife and go somewhere around 4 times a month.
I have to say though, this location is the most filthy location. The floors are black with grime, the ceiling tiles & diffusers are disgusting. If the front looks like this, I can only imagine what the kitchen looks like.
I will also add, that the servers are incredibly sloppy. They take forever.
I go to the location on Bay downtown Toronto where the service and speed is at least 5x better. They don't have the food selection like the bigger ones.