The food was four stars, a few other factors lowered it to three.
First the good: the pizza was excellent. We got the montese which had prosciutto, basil, and mushrooms. The saltiness of the proscuitto complimented the sweetness of their pizza sauce. The crust was very good. Excellent pizza. I'm a sauce and crust curmudgeon and they scored very high with both!
My wife and daughter split a kids style penne with butter and my wife said the pasta was al dente... cooked nicely. The salad and bread were also good.
Now the bad: first off, this is not a paper plate take out joint. There are near $20 entrees on the menu. That being said, there is no excuse for the servers not offering freshly grated parmesan at your table. They have packets of US Foods pseudo saw dust cheese and stuff out of the shaker which is US Foods pseudo saw dust cheese. Our server finally brought shaved fresh parmesan from the kitchen on attempt number three. So, there are fresh chunks of parmesan available.. why the fork is it not offered by the servers? Throw in the fact our service was slow and often inaccurate, that is why this is a three star review.
So, food good! Service and intangibles, meh. We will eat there again when in the area, but we will be well armed to know to ask for shaved parmesan.