Seriously...just got back from a birthday dinner at Toby's. I'm going to need some time, gather my thoughts, before I can accurately describe how bad the service was. Hard to comprehend...stay tuned amigos and amigas ;)
Ok...I'm back ;) we sat down, party of six, ready to spend. Celebrating two birthdays. Ordered a round of drinks...then...the restaurant manager decided to hold a 15 minute staff meeting with all the servers. (Insert Cricket sound) Did my drink order get relayed to the bar? Oh no it did not!
That was just the start. Getting a second round of drinks was like an act of congress.
Dinner came and everyone got served except for one person who ordered the ribs. Her plate didn't show up for 15 minutes. The rest of us were done eating by then. We called the manager over to ask where her food was...she said she'd comp the ribs and buy a round for everyone. Now you ask...were the ribs and the comped round taken off the tab? No they were not ;)that was another 15 minutes. ha ha. One has to laugh.
And the kicker ...after all the delays...they reminded us near the end of dinner that my daughter (who's 15) needed to leave before 8pm!
Honestly, too bad the service is so sad because the live music was good and some of the food was decent. I guess it's fair to call Toby's a bar with a very laid back approach to customer satisfaction. Like you're the one lucky to be there ;)
Take care all... Seasons greetings :)