PetWorks does a great job taking care of dogs of any temperament, age, or health condition.
The accomodations are bright and clean and well managed. Their employees are animal lovers who respect clients and they are well trained in animal care; dishonest employees or those who mistreat animals in any way don't last there. The business owner herself is honest and fair in dealing with owners and dogs.
It is common practice to put dogs in a crate while cleaning a room in ANY boarding facility... this is how to prevent dogs from being hurt (run over by cars, fight with dogs, permanently lost). I would expect my dog to be crated while a kennel is cleaned and I would be unhappy if that did NOT happen.
I was disappointed to see the negative review of falsehoods posted by Lauren S... what she posted was vindictively staged or falsely represented and contains several outright lies. I don't know any clients or employees who substantiate that story
Kudos to PetWorks for prioritizing animal safety over the opinion of a disgruntled former employee.
I would take any of my dogs there, any time. Go visit the facility for yourself and see how nice it is and how good the employees are with animas