To be fair, I didn't see anything more of this costco than the vehicle department, but it was abominable. First we were told that they didn't take appointments, and told to come early, when we did that we were told that we had to wait behind the people who had appointments, grr. Just wanted winter tires put on the car and have them balanced-as they should be. Balanced them completely wrong twice, leaving the car jiggling around like a death trap, eventually had to go to whole other tire shop because the staff were horrid. We wasted an entire day on getting tires changed. A waste of time, terrible staff, and we were flat out lied to. I wouldn't go back if they offered me a free car, because the wheels still wouldn't be balanced.