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  • I'm never buying anything from Planet Hyundai again. I bought my 2010 Santa Fe in December 2014. The auxiliary port went out on me a few months later. I took it in to get the 60k mile service done and I had mentioned to the service guy that it wasn't working properly. They perform the service and he said that they checked the auxiliary port and found that electricity was running through the port so it should work out fine and that I just needed a new cable. Ok, so I buy a new cable that very same day. SAME PROBLEM. I take the car back there a week later and I told them the exact same thing about my auxiliary port and I was trying to play music through the port to show this service guy that it wasn't working properly. This idiot has the nerve to tell me that he didn't hear any problems with it. THERE WERE NO WORDS COMING OUT OF THE SPEAKERS. He went to get his iPod to listen and he finally agreed that it wasn't working properly. He said that they'll get the part in the following week and it should be covered under the warranty. This was early September, and it is almost the end of October and I still haven't heard anything about when the replacement part was to come in. When I tried to get this problem fixed, my car was at 58k miles, it is now over 61k miles and if you try to tell me what I need fixed is no longer covered under the warrenty I am going to be even more pissed than I am already. I tried to call today because the website said the service department closes at 4:30 pm. No answer. I called the sales department and they said they were closed today, and they're normally closed at around 2 pm. WTF? If you close that early then UPDATE YOUR INFORMATION. I literally hate everything about Planet Hyundai.
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