It's like having your mom or sister care for your pets while you're gone. After meeting Teresa & Laura I knew my "special" needs pets would be fine. The cat needs insulin shots twice a day/morning medicine & prescription cat chow. She's the easy one to care for. Stevie Nicks, our resident "diva" guinea pig tends towards expensive vet visit tummy distress. She's got to be fed exactly. My apt was just as I left it & my furbabies were bright eyed & bushy tailed when I got home. I would not hesitate to use them again.