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  • I've always recieved amazing customer service from Chase, but this location topped the cake!! Upon entering, I was greeted by an older lady with a warm & friendly welcome. She asked if she could help with anything & I told her I was there for a name change on my account. She signed me in & while I waited, offered water & conversation. I'm sorry I didn't catch her name, because she really should get recognition for customer service like that-- considering how few & far between it is nowdays. Anywho, there is only one teller window open, the others have been closed & there are now deposit machines to replace staff. This is a really cool feature, but made me concerned about staffing. The real bonus was my banker, Thuyvy, she was amazing! Super nice & friendly, & I could tell she likes what she does. Theres nothing I hate more than to go somewhere & all the employees are miserable! Thanks ladies for the stellar customer service!!
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