I was very satisfied with the front desk clerks. Waited a few minutes longer when I was placed in a room but that was because they had two heart patients having serious issues. I was told that right away by the RN which explained the longer wait time. Once the Dr came into see me he apologized and told me the same thing his nurse had already told me. He took his time which is not seen now days and asked questions. I was/am very satisfied. Will definitely go their again and tell friends and family members if they need a good and caring medical facility in the future.