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  • Need to have my car serviced quickly so I took it to this location which I've done in the past. Upon arrival they told me that they do not deal with my make and model. I told them that they have done it in the past with two of my vehicles at the same make and model. They kept saying things like "well we don't work on those cars so I don't know who would've done that for you" and other comments suggesting I was lying. When I showed them the receipts from three other oil changes performed by this lube center they took the car in. After performing the oil change I got into my car and the service light was still on. They said "well we don't know how to turn that off". If you're truly not supposed to work on my make or model, then why would you take my vehicle and then not service it properly? This place is been conveniently located on my way home but convenience isn't worth it any more. In the last year I have not had a positive customer service experience from this Walmart. From there tire center to their cashiers. It looks like no one likes their jobs there and do not care Absolutely the worst customer service center I have ever dealt with. The associate Sandra was condescending and very rude. As for the other associates. The one supervisor they had trying to look up the transaction didn't even communicate with me that they could not locate the transaction via the date and card number and just walked off. A gentleman by the name of Dave was the only positive experience. Listening to the conversations employees were having with themselves as well as the way they were treating other customers has definitely put me off from ever shopping here again. This place keeps getting worse.
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