I work across the street and have been coming here daily for roughly a year. This is the busiest Timmy's I have ever seen!
The staff in the morning are under tremendous stress, and generally deal with it well with a couple of exceptions.
I fill the coffee order for all of my coworkers and always have a large order. I can tell you that without fail, at least one item is either missed completely or never to order. When you pay an extra $0.50 for tomatoes on a bagel, you expect it to be there....never is. I'm constantly reviewing the order beside the cash register for accuracy.
We have switched to La Prep across the street and have been significantly happier. Unfortunately during the evenings, this is the only option. Thankfully though, the night employees are fantastic!!!!