| rev:text
| - If you're looking for a deal, tell them you want to think it over, then leave, then come back at a random time on a random day and tell them you want a better deal. We would up paying $44.00 monthly for my wife and me. Initially it was going to be $60. There's always some deal that you can only get right then. Just like a car dealer.
CANCELLING is much harder than signing up. We were told that there's only one person who can cancel our memberships, and he- of course- wasn't there, having left at 4:00 instead of 6:00pm as I had been told on the phone. (They have lots of people who can help you sign up for a membership as late as 9:00pm) They said they'd email me a form to fill out and send in. Over an hour later hadn't arrived. I called and spoke to the rep again, spelled out my email address again, and had him repeat it. He said his system said it was sent successfully (for the second time), yet hours later I still have no messages (and not in junk or trash either) from LA Fitness. So we have contacted our bank to stop the monthly debits. I now consider the membership canceled. If there's a problem, we have an attorney who will take care of it.
Initial review:
We went to check it out on Saturday afternoon. The sales guy (they call themselves something else) was nice, but he wanted us to fill out a profile. I told him we weren't going to do that, and certainly weren't going to sign up today, but we just wanted to know how much it costs. He insisted that he show us around (apparently mandatory). I was pleased with the place, especially the pool. I did have to kick a dumbell bar out of the walkway. There was a trainer right next to it, and he didn't bother to pick it up, even though he could see that the sales guy was giving a tour. I thought that was odd. I was a little concerned that their was some broken glass in the parking lot. The guy at the front desk averred that someone had broken into a couple of cars a few days ago at 5AM.
He mentioned the towel service and that they just bought 24-hour fitness and our membership would be good at all their clubs. He told us how much it would cost, then the used car/timeshare routine began. Eventually he went to get his manager. More dealing, some corporate customers hadn't used their memberships.... but if we bought today... Eventually he got down to 54.95 per-month for my wife and me with no signup fee. But when I told him that we just walked in and hadn't done any research and that I wanted to do that before joining any club he started to add more pressure. I didn't buckle. I don't make instant membership decisions. I explained that we'd made that mistake early in our marriage buying two timeshares. He told us to have a good day, but we stayed a bit. However when he said it a second time, we left. My wife even got mad at me. But after reading these reviews, she's over that now.
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