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| - Being new to the area, I had heard great things about Kelly's salon in Las Vegas (on Yelp especially) so I decided to give it a shot. The initial staff was very welcoming but that's about where it ended.
My stylist sat with me and determined a moisturizing treatment would be helpful. After getting my hair washed (it really was wonderful btw) I was sat in a chair and told by my stylist that she'd be back in about ten min. She had then taken on another client at that time and completed her coloring while I was drying...over 35 minutes later, she came to get me.
We had discussed basically reshaping my a-line cut, but by the time she'd finished, I ended up with the shortest bob I've had in my life-from my shoulders to my jaw line and straight across instead of angled. I had spoken to her about cutting it so it could grow to add in extensions, therefore having her hack my hair off was mortifying. At the end she concluded with stating there was a misunderstanding and she now knows for next time not to go so short.
Overall, the people were nice, the atmosphere was welcoming, and the place was very well kept. I did not appreciate being ignored while she double-booked herself. I felt hurried to finish and in doing so, I am now stuck with a haircut I do not like and have no choice but to wait for it to grow (if I were to cut it anymore, it'd have to be shaved :/).
I am very bummed as I was so excited to go to the salon, but I am not going to spend that much for a haircut I hate on myself, especially for the stylist to not react and at least try to remedy the situation.
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