Very disappointed. We were quoted an hour & 20 min. wait time which I knew it was going to be a long wait on a Sunday morning. After an hour & 45 min we were finally seated! I was quite upset already as I went up to the hostess table to see where we were on the list. We were #4 I was told. Okay...except they took at least 8 other people before us. I noticed they sat all their parties of 4 (we were a party of 3) before us which didn't make sense because of course they had to sit us at a 4 top. We weren't asked if we wanted breakfast menus (which we did considering we got there at 10:15am). I had to ask for them in which the waitress brought them right over. I felt very rushed by our waitress. She gave us maybe 3 minutes before she asked if we were ready to order. Luckily I had known what I wanted since I've been to other locations several times. The food took another 45 minutes! (mind you we ordered breakfast!). When we got the food my french toast & sugar cured ham were both cold! My son & daughter's pancakes were hot (so mine was obviously done first). I didn't say anything because after 3 1/2 hours of getting to the restaurant I was starving! The food itself was good. Just not amazing since it was cold. The $6 piece of ham I got was very small, I cut very small pieces & only got through 1/2 of my french toast before it was gone. The poor experience I had was definitely due to the high volume. It was odd though because there seemed to be an abundance of bussers who appeared to not have much to do. Maybe they should have more cooks vs. bussers. I hope to try this place again but not for a long time.