I've only had a problem once here. I know that's not the best line to start with for a Yelp review, but in contrast to other reviews, I guess I'm pretty lucky?? I had a custom order concerning six tacos and they forgot to change up two of the tacos. Good thing I caught it only a few miles down the street. I brought the order back, went to the staff and informed them of the error, and they promptly corrected it. Plus, they let me keep the "mistakes" and I gave it away to someone else.
Staff is usually pretty nice and accommodating. Food isn't that great but what do you expect from a fast food joint? Overall, not too bad in my book.