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| - We ate at the original Riverview around 2-3 times a month for over 30 years. It was a big disappointment when they closed after 67 years at this location. We were excited when we learned the Riverview had reopened, so we went to check it out.
They did a facelift on the interior and added a new bar. They kept the casual and homey feel, which was nice. They have removed most of the seating in the large back dining room and converted it into a game room and dance hall with a bandstand. They mounted a bunch of TV's around the restaurant and they were tuned to college basketball. We were there for dinner, so these additions were of little interest to us.
We were seated quickly, and our drinks were brought at once. We ordered the blackened oysters appetizer. It took 25 minutes before the appetizer and salads were brought out. The salad was unremarkable and the spoonful of dressing was not enough. The oysters were essentially raw and coated in spices. Fortunately, we like raw oysters so we really didn't have a problem with that, other than the powdery taste of the spice. If you are expecting to have your oysters cooked (as 'blackened' usually indicates) steer clear of this dish.
A short time later the entrees were delivered. But, they weren't OUR entrees. The waitstaff apparently got their tables mixed up and they belonged elsewhere. Our entrees finally arrived almost an hour after we ordered, and the food was NOT worth the wait.
I ordered the Mediterranean Tuna cooked rare. The fish had barely touched the skillet, was not seared properly, and was pretty much cold and raw throughout. Again, I like sushi so the lack of cooking was not the problem, rather the black olive chutney they covered the fish with was bitter and unappetizing, totally ruining the meat. The menu said it was served over rice, but I didn't get that. Instead they substituted a bowl of bland grits. I also tried the slaw, but it was totally bland also. I was really hoping they had gotten the original Burns' Riverview sour slaw recipe, but clearly they did not.
My wife got the blackened salmon, which was cooked nicely, but her sides also included the grits and a mixed veg bowl that she did not care for. A slice or two of lemon and some tartar would have gone a long way to improving the dish.
As we looked around (plenty of free time during the wait) we saw that we were not alone in receiving slow food service. We spoke to the manager, and he apologized for the long wait and cited 'equipment problems' in the kitchen. He offered to comp the meal, but when the check arrived we were charged full price. To be fair, the manager spoke to us as we were leaving and offered a refund, but at that point we just wanted to leave.
If we see feedback that they have improved their service and quality, we may give them another try sometime in the future, but, after this experience, it is not on the horizon.
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