Breakfast line takes forever and has become overpriced. Wait until you get behind the guy with 15 orders for Quicken. Good luck.
Food upstairs is bland - basically salty school cafeteria food.
Good luck calling in an order - they rarely answer the phone from 11-1.
This place is a holdover from old lame Cleveland. I wish a chef and management with some vision with take this place over and do something cool with it.