I have been a customer for about 3 years now. 99% of the reviews on here are all excellent however there are a few that are just down right nasty. I take such pride in this company that I actually took those reviews somewhat personal. Barking dogs is such a professional business and I have never had a bad experience. My dogs are always excited to arrive and look fabulous when I pick them up after their grooming treatments. I actually moved from the mountains edge area about a year ago and regardless of the drive I STILL take my pups across town because I trust and like the staff so much. Keep doing the fantastic job you have been doing!