I was recommended here from a friend because of how great of an experience she and her sister have had here. I feel as though most people would be "disappointed" or provide horrible reviews because when I got there, my appointment was actually set for a wrong day by mistake of the receptionist. But ironically enough, she is human so ya know, god forbid she would make a mistake. They accommodated me despite not having the appointment set and I still saw the doctor within 20 minutes of my set appointment. They were extremely apologetic for it and it was definitely sincere. Dr. Coy was great (and I will admit I was nervous because people left bad reviews on her here). Basically, people like to complain about anything but I think this staff definitely has your best interest in mind!