We visited the downtown location and was pleasantly surprised. The food was delicious and the staff seemed nice. The major downfalls of our visit was that the sandwich I came here for was not available... and then the soup I wanted was out... and then they were out of soda cups. The establishment has some things to work on, but I enjoyed the grilled cheese that I ended up ordering very much. It has jalapeƱos inside which gives it a bit of spice. A salad is included and that was pretty average with just some greens, a couple tomatoes and I believe a type of balsamic dressing. I think you can opt for chips instead but I can't remember. I also ordered a side of Mac and cheese that had tomatoes and bacon in it, the bacon was really good, definitely freshly cooked and not bacon bits. The mac and cheese wasn't that good to me, I wouldn't order it again. My guest ordered the Brussels sprouts and those were tasty. They also ordered the capreezy sandwich and they enjoyed it very much. The staff was attentive and pleasant. They were apologetic for the missing menu items and lack of soda cups. Parking is difficult at this downtown location but if you come at a good time there are a couple meter spots right out front. Definitely worth a try!