I last stopped here years ago right after they opened. At the time I wondered how well they would do next to a Starbucks and opening what I considered late on the morning for folks getting to work. Well they are still here and still disorganized. I like all the cream cheese options. With only 2 orders in the works it seemed quite a while to toast a bagel for 3 workers. I did notice they were still making fresh bagels in small batches as they were going. If speed is of the essence I see they have a national chain competitor now in the same center. The owner appears almost rude with customers but l think that comes from the environment he came from.