i mever write any reviews but i felt the needs to do this in order to warn others. DONT USE BRISTOL WEST!!!!!!!!!!!! i filed a claim but they switched my adjustor without notifying me first, then she gave my case back to the first guy wo telling me again. no one responded to my calls or had any info i provided about 5times. when adjustor finally called, he made an extremely racist comment against my ethnicity and when i called him out, he raised his voice and responded with bad bad attitude, icouldnt be more shocked!!!!! his name is brian cargile fyi. dont use this company, they are rude, unprofessional, and apprently has 'no way to make any complaints'.