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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-04-11 00:00:00 (xsd:dateTime)
itemReviewed	Hacienda Lighting
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	My experience at Hacienda Lighting comes with such mixed emotions, but ultimately, as of this writing (it's not over yet), it's been a terrible experience. The first sales woman we dealt with was very nice and we told her we'd go home to measure some stuff and call in to buy the fan. We called and emailed and never got a response after two or three tries so we came in again. This should've been the first warning. We literally couldn't even give our money away to them, but that's okay because we ended up going with another fan as a result of coming in again. On the second try, we went with a different sales woman (because why should we bother with the lady who wouldn't follow up on a ridiculously easy sale?) and she was also really great, this time we bought a fan and the outdoor pendant light while there since we had measurements. She was great, awesome in fact. Really took the time to run us through every possible option. Then it went down hill. We were told we would get the fan within 3 weeks. Trusting their word, I didn't call to follow up until a couple days after week 3. That proved to be a mistake because no one knew where the fan was and it turns out it wasn't shipped out. (Keep in mind, every single time I call, the person I speak with is NEVER the person who has any sort of answer. And it turns out the person who has any sort of answer, simply doesn't call people back, at least he won't call me back. Maybe it's personal.) Long story short, after having to hound the crap out of them on a daily basis for an entire week because no one will call me back, they finally call the manufacturer and track down my $800 fan and schedule my installation a week later. So that 3 weeks turned into 6 weeks. Installers came and were nice. They told me the fan wobbled when on high and a little bit on medium but because of the specialty fan, there isn't a way to balance it. He tells me to call back if it bothers me enough. Well, after a night of the fan wobbling even on medium, it bothers me. Back to the phone race. I've called every day since Monday and no one will call me back. It's shocking how bad their communications skills are. Anyways, based on this experience so far, I would not recommend going here. To be continued...
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Anthony

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