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  • Mediocre food, horrible service. We were a group of five waiting for a friend to join us. We were not permitted seating since our party was not all present. We saw the sign, but there were empty tables for some time. Despite their sign at the front entrance, a table was reserved in the back for four people, with menues left on the table. After waiting for our friend and no one waiting in line behind us, we asked if we could be seated and have a drink while waiting. We were told no, despite the fact that there were other empty tables and it seemed clear the back table was reserved for a larger group. So we stood there, hungry and thirsty, with a table waiting for us. Where's the logic and more importantly, the hospitality, which is their business. When our friend did arrive, we were seated at the table at the back but it was a table for four. There were five of us. Hungry and tired, we made due. I later asked if we could add the table next to us when the table became available. We were told yes. However, when the table did become available, it was not given to us. Instead it was put together with the table next to it... for a table of three! After reminding the staff that we were waiting for the extra table, we were told that was not possible. So the five of us were forced to squeeze into the same small space as the three beside us. Common sense would have been to give us the extra room, and put an extra chair at the other table. This was not what prevailed. There was no apology or reasoning with the person who was clearly in charge. Things get from bad to worse: when asked to speak with the manager, we were told there was none. When I asked for a contact number or email address, it took the staff over 15 minutes to figure out what to do. Both the servers and the kitchen staff proceeded to have a meeting in the back of the restaurant, apparently trying to produce a contact number they could give me. Finally, I was told to call a number in Vancouver. No name was provided, despite my request for one. The incompetence is beyond understanding. Despite the patience my friends and I exercised, we left thoroughly unimpressed and deeply unsatisfied. Clearly, I will not be returning. Good luck if you choose to venture to this establishment. I recommend you don't come with a group larger than four. Food, well, it was not bad. Not worth the frustration or disrespect.
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