Staff is very helpful and kind. Just wish there were not so many kids. They like to talk during the whole movie, kick your chair, texting. When I pay for a movie i dont want to see the light of your phone the whole time. we let the main people know and they did nothing. We got up and left, and asked for our money back because i was so irritated with the kinds in the whole row behind us. Several people complained and they did nothing.
But you cant control customers so i dont blame Harkins for the annoying kids. All in all this theater is ok, but way better on dead day when no one is really there