I have been tanning here for a few years and love what the manager has done with the place. A few months ago my package had ended an I was looking to purchase another. Somehow I was talked into purchasing a monthly membership in which I could tan whenever I would like. I have had this for sometime but haven't used it nearly enough to make it worth the $55. Being a teacher I don't always
Have enough hours in the day to tan.
Now that it is summer and I am not receiving a pay check let alone tanning more than just a handful of times of month. So I went in today to cancel. Remind you I signed a piece of paper saying they would be taking money out of my account, but never got a copy or any written paper saying I had to cancel so many days before. I go in today and because I am three days late they are going to charge me a whole other month. She told me I was verbally told when I signed the cc slip that I needed to cancel within 30 days. I honestly don't remember hearing that verbal cue. And possibly never did. I think it is ridiculous and angers me more than you can imagine.
I use to refer people to this salon. But they have totally lost my business. Thank you for charging me another $55 when I am not even using your beds and I don't receive a pay check for three months. Love your service to teachers. Unbelievable.