Sadly, i was happy customer for a year, then, it all went downhill. That's why im giving 2 stars, for the good months we had. Now it's really bad. Let me explain: I'm having a rodents problem. They set a trap. i'm supposed to call every time a rodent falls, so they come and dispose it at replace the bait. I call and they set the appointment for 10 days after!, because "they will not be in the area until that day" What? I pay you on time regardless that i'm in town or not. I called several times to try to fix this. The only thing i got from them was getting the service canceled without notice and a dead rat for 13 days and counting.