Was given an incorrect order at drive-through and called the store when I found out after getting back to the office. The manager didn't even apologize, then after asking what was wrong with my order, blew me off using the reasoning that what I was given was more expensive than what I ordered. Even ignoring the absurdity of her excuse, the difference was literally ~20cents. Apparently I should be rejoicing that instead of getting what I wanted, I got something priced at 20 cents more!
Honestly, I'd have been happy with just an apology that sounded even remotely sincere - but instead staff here went out of their way to show they don't care about the customers at all.