5 days on business at this hotel. Friendly staff, nice breakfast buffet, bit tired decoration. Lots of families because of the pool. My biggest issue with this hotel is that it is impossible to bring luggage from the parking ramp to the front desk. There are four doors, none with a power door opener, and then two flights of stairs to get to the main level. I had two large suitcases and I am fairly capable of lifting and carrying, and still had difficulty. The hotel should tell guests to park temporarily in the front circle while unloading luggage. As a first impression, this greatly soured the hotel experience for me. Otherwise, staff were quite friendly and helpful.