Seemed to busy to respond promptly to messages. had to call both guys just to try and get appointment. seems like the concept of getting an itemized estimate, setting an apointment, and acting interested in my business is foreign to this company. excuses, lack of estimate appointment time and communication are standard procedure with competitors but not the case here. Seemed like the attitude is you are supposed to hound and chase them for your business. definitely dropped the ball with me I'll choose a competitor and pay more.