Greyhound has been a means of transportation for Americans for decades. When taking short trips it is reliable and cheap. Depending on your driver will depend on the experience that you get. I can only say once that a driver was rude with me but I instantly checked that driver in a polite manner and never had any issues. Now the worst complaint is how dirty the terminals can be and lets not even talk about the bathrooms (hold it if you can). I guess you can eat at the grills that they have but i would keep it to chips and a drink I mean its no restaurant my friend lol. I have never had any thefts or lost baggage nor anyone trying to harm me. You will run into homeless people at every terminal and they may ask for change. My best advise to taking greyhound is keep the trip short and mind your business and all will be cool.