We got there and were seated promptly with our reservation. The waiter was dealing with an unhappy table right next to ours. Their food had come out late and one of the plates was cold. The manager came over and comped some of their meal for them. The waiter didn't introduce himself as he kept looking over at the disgruntled table. He asked for our order and left. The soup and lettuce wraps came out quickly, but we literally waited over an hour from the time we got there until our entrees arrived. Once they did, some of the chicken seemed raw. I'm pregnant, so I didn't risk eating it. It was really stringy, slimy and chewy so I spat it out. The waiter barely spoke with us, was very awkward and inattentive. I wanted to cut him some slack and think maybe he had a rough night, but he barely even squeaked out an apology about our food being late and we were there for over 2 hours from the time we sat down at the table until the time we left. I recognize that people make mistakes, but at least own up to them and try to make it better.
My husband and I don't go out a lot, so when we do we like to make it a good experience. Unfortunately tonight was NOT a good experience. I think we will think twice before going back there again. :-S