I walked in just to browse and was impressed by the layout of the establishment. The woman at the counter was helping someone with a purchase and did not engage me. Understandable, so I waited a few more minutes and another employee Jason came out to help me. He was very helpful and gave me a great deal on the truglo tritium night sights for my Glock. The waiting area named "the foxhole" was very comfortable and had many firearm magazines to keep you occupied as well as an xbox. Approximately 25 minutes later my sights were installed and I was out the door. Fast friendly service. I will most definitely be back for future purchases.