I had a bikini wax done by the salon's Skincare Specialist Judee O'Neill. She was great! The receptionist greeted me right away and I was taken back right at my scheduled appointment time. Judee was very professional and knowledgeable. The environment was relaxing and I was comfortable throughout the whole appointment (especially in a situation where one can easily feel uncomfortable). I recommend everyone to go to her if you're thinking of getting any waxing done (whether you've done it before or not)!