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| - I checked in and as I was checking in, I found out that this place was haunted. I would have appreciated it if they had written it in the description of the hotel, but they didn't, and it made me feel a bit uneasy - especially since I found out that the ghost of the woman staying there had a room on the floor I was staying on. Anyway, I tried getting over it and in the night was definitely visited by something - but not a ghost, bed bugs. I woke up to huge welts across my arms and face and got up and caught one. I called down to the front desk and then took the bed bug downstairs to show the hotel, and they moved me to another room. I asked to speak to the manager but she wasn't there and I was told that she would call me when she got into the hotel the next day. I checked out around 7:30 am and was told she would be in at 9 and call me then, but she didn't call. I called her twice, but she didn't respond. In addition, I called the people that I booked with and asked for a refund but they said they had to clear it by the hotel, but the hotel wouldn't respond to them and I'm out the cost of a night when I didn't sleep, and scratching all over from bed bugs.
In other news, the bathrooms were tiny and dirty, very narrow and the kind you can't actually dress after you get out of the shower. The internet cut in and out, and I called the front desk to tell them and they directed me to the business center. Except the business center was in a really creepy part of the hotel (lights were off, it was behind a door in a separate wing and I didn't feel safe in it), and the water was warm in the shower rather than hot. When I told the front desk about these issues they were like, 'well no one else has complained'. Don't stay here!
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