I've had three hair cuts here and have always left feeling satisfied. It's true that the atmosphere isn't super high end but the stylists are highly capable. I get my hair cut by Marie, and she's phenomenal. She cuts the exact length that you want, not a millimeter more or less. It's also super cute that all clients get a juice box, it's not even an option. I tried refusing once but it didn't fly with the receptionist lady and she just left it for me anyways.