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| - Loved it...with a small minor exception below! Stayed 4 nights this past week 10/30 - 11/2. Check in was easy. Yes, they do hold a $300 deposit onto your credit card plus another "incidental hold" on top of $300; it came to about $368 deposit hold (that's ridiculous, but at least it's just a HOLD). It will be release after week of departure? I forgot exactly when. I sure hope so because we did not break or mess anything in the room.
The hotel was clean and smoke-free. Got a Junior Suite at Tower 3 with a balcony on the 22nd floor. Great view of the strip. Was afraid it might be too far from MGM or the strip...but it wasn't that bad of a walk. It does have a walk-way from Tower 1 & 2. I actually like staying in Tower 3 because you can exit onto Harmon Avenue and walk right up to Planet Hollywood/City Center (about 8-10 min walk). I do not want to walk to MGM and then go to the strip from there. There is really nothing exciting to see from MGM to Planet Hollywood. Was able to use the pool at MGM Wet Republic for free. All MGM & Signature guests can use the pool for free with a valid key card during pool season. Perfect weather around 70's!
Jaccuzi & kitchen was sweet! The bed was comfortable. LCD TV 27"? was bit on the small side but it doesn't matter since we're always out. Wi-fi was fast on our laptop; and so was the elevators. They have free WSJ newspapers and water bottles in the lobby, which is included in the resort fee.
Customer service at Signature was wonderful and excellent; plus daily housekeeping is the best. Also, the Bell boy was able to hold our luggage upon check out since our flight doesn't leave until 4pm. I thought that was awesome.
***However, after we checked out, when we were about to catch our airport shuttle outside...we realized we left our cell phone wall charger in the room. We wanted to retrieve it or see if it's been found by the housekeeper, but the front desk representative did not not help us at all. They kept telling us to speak to a supervisor. Our airport shuttle was waiting for us and we were in a hurry to leave. They did nothing to solve our issue. Even though we love our room and had a great time in Vegas, we felt that they could've offer a better solution. Like for example, 'if we find it, we will mail by COD' or something :-(
Signature, if you're reading this and happened to find our HTC cell phone wall charger in room 22-807 Date of Stay: 10/30 - 11/2 under guest name Amy Heu, please message me for an address and COD by mail. Thank you!
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