Ms. Jane is a wonder woman! Ive had a facial accident few months prior to coming to her. I was very scared to go back and get another facial. I was very hesitant but I needed to go because Im losing confidence and was just getting embarrased from the break outs and the burnt marks that i suffered from the accident plus I have my bestfriends wedding to attend to in December. I was reading all the yelp reviews carefully and I can't find one bad review and so I tried her out. I showed her the picture of what happened to my face, she assesed my skin and the products that Ive used and she asked me to just trust her. I did and it was the best decision of my life. The first extractions were painful but she made sure that she covered my whole face and take all the crap out. After just two weeks I can already see the difference on my skin and I couldn't be any happier. I am always looking forward to seeing her. She is very responsive and will answer your questions and explain and walk you through the whole process. The 302 skin care works magic! I am now getting my self esteem back and very excited to attend my bestfriends wedding with a clear acne free face. :) Just trust her and the prcess and the products.