This place has pretty good food and makes amazing fresh bagels! However the Spadina location, which is close to my work, has a very unfriendly front counter cashier who I have never seen smile or greet me. I've worked in the customer service industry for years and I know how shitty customers can be and it ruins your whole day when you have a rude customer, I just hope she can learn to forget the bad ones and serve the nice ones a little friendlier.