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| - I came to the Orange Table Tempe on a Sunday morning at 11:30am, we were seated quickly and our order was placed promptly. I had high hopes with the great reviews on Yelp.
Our food came after awhile, I got the Green Flannel. I took a bite. It was cold, not even warm, colder than room temperature. Eventually the waitress came back to check on us. I had to send it back to be remade. My friends steak was warm, her eggs were cold. She thought about sending it back too, but said it was okay and didn't. She tried my Green Flannel and agreed that I had to send it back, since it was so cold.
My second Green Flannel came out, it was mostly jalapeƱos and barely any hash. The waitress said my eggs were coming... I would have liked my whole meal at once. And then I had to remind her about my toast. We had to go to the counter to ask for the check, since our waitress seemed to be distracted and not really paying attention. She ran the bill and the took forever to bring it, so we went to the counter again to sign. The staff was playing with the remote and watching football. I have never written a bad review on a restaurant before, this is my first. I eat out frequently around Phoenix. My friends would consider me a foodie.
The kicker: I ordered coffee at the restaurant, but I did bring in my own coffee in my Sacramento naked lounge to-go glass coffee mug. I accidentally left my unique mug and didn't realize until the afternoon, after they had closed. I called this morning, less than 24 hours later, to see about picking it up today and I was told by the manager (maybe owner) that he threw it away yesterday afternoon. "You didn't call yesterday, so it went out with the trash. I can't keep everything that people leave." I could see 2 days later throwing it away, but less than 24 hours? And blaming the customer, for not calling by closing at 4pm? Really? Do you throw away people's drivers licenses or credit cards if they don't come back for them before closing? No lost and found for things that your customers accidentally leave behind? No you just thrown it away. Unacceptable.
Platinum Service: treating others how they want to be treated. Restaurants come and go. There's plenty to choose from in Phoenix. I'd sure be more mindful how you treat your customers, you lost one. And I will not be recommending your establishment.
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